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Payment
Completely Secure Payment.
We accept these forms of payment:
American Express Diners Club Discover Maestro Mastercard Visa
Paypal
Wire Transfers in (US Dollars, British Pounds and Euros)
Cashiers Checks
Shipping
We ship worldwide.
$12 flat rate shipping worldwide.
We use Royal Mail, FedEx and DHL.
Shipment processing times
All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.
Please allow additional days in transit for delivery. Depending on your destination and time of the year, it can take between 2-6 weeks for your package to reach you.
If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Delivery estimates also vary depending on the shipping provider.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation Email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties and Taxes
Melanie’s Banknote Vault is not responsible for any customs and taxes applied to your package by your country.
All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes).
Damages
Melanie’s Banknote Vault is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
Contact Us
If you have any questions about this Shipping Policy, please contact us.